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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janice Green

June 7, 2025

5  out of  5
rating by Janice Green
"My husband and I were extremely pleased with the services we received from our State Farm agent, Erick Rodriguez. We moved from Alabama to Arkansas and he was very knowledgeable, courteous, patient, and efficient. His expertise and advice was extremely helpful and he communicated well throughout the process."
We responded:
"Thank you, Janice, for sharing your experience with Erick. It's wonderful to hear that he was able to assist you and your husband so effectively during your move. Providing knowledgeable and courteous service is a top priority, and it's great to know Erick met your expectations. Your feedback is greatly appreciated and will be shared with him."
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Dougie

June 5, 2025

5  out of  5
rating by Dougie
"Erick, my potential agent was very helpful, he was patient, insightful and very knowledgeable of the task at hand he made me feel comfortable explained in a way to where I understood it I would recommend Erick to anybody that's considering state farm as an insurance company"
We responded:
"Thank you for sharing your positive experience with Erick. It's wonderful to hear that he was able to provide you with the patience, insight, and knowledge you needed. We're glad he made you feel comfortable and ensured you understood everything clearly. Your recommendation means a lot, and we appreciate your feedback."
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bk1773 _07

June 4, 2025

5  out of  5
rating by bk1773 _07
"Very honest and very straight to the point. Got my business."
We responded:
"Thank you for sharing your feedback. It's great to hear that you found our approach honest and straightforward. We're glad to have earned your business and look forward to continuing to serve your insurance needs."
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Sharon S

June 3, 2025

5  out of  5
rating by Sharon S
"Eric was very knowledgeable on State Farm products. Thank you."
We responded:
"Thank you, Sharon, for sharing your positive experience. It's wonderful to hear that Eric was able to assist you with his knowledge of State Farm products. Your feedback is greatly appreciated."
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Somer Mcspadden

June 3, 2025

5  out of  5
rating by Somer Mcspadden
"Exceptional team! I couldn’t be happier with my experience with the James Gowen agency. From start to finish, Erick’s customer service has been outstanding! He was friendly, knowledgeable, and always willing to go the extra mile. He made the process of setting up my policies quick and stress-free, answering all my questions with patience and clarity. It’s rare to find a company that truly values its customers, but this agency delivers on every level. Erick helped me, however, whether you walk-in or call them directly, every person you talk to is willing to put forth the effort to make sure you are covered. Highly recommended!"
We responded:
"Thank you so much for sharing your wonderful experience. It's fantastic to hear that Erick and the rest of the team provided you with exceptional service. Your recommendation means a lot to us, and we're grateful for your trust and support."
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Ryan Simpson

May 12, 2025

5  out of  5
rating by Ryan Simpson
"Best customer service. Mallory and Chris have both been the most helpful especially when it comes to life insurance. Kind, knowledgeable, and friendly!! Cannot recommend this office enough!!"
We responded:
"Thank you, Ryan, for sharing your positive experience with us. It's wonderful to hear that Mallory and Chris were able to assist you effectively with your life insurance needs. We appreciate your kind words and recommendation. Your feedback motivates us to continue providing excellent service."
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Jalen Montgomery

May 10, 2025

5  out of  5
rating by Jalen Montgomery
"I had excellent service from Chris Rawlins and the entire James Gowen State Farm team! They’re always friendly, responsive, and truly go above and beyond to help whenever you need them. I highly recommend them to anyone looking for reliable and supportive service!"
We responded:
"Thank you, Jalen, for sharing your positive experience with Chris and the team. It's wonderful to hear that you found our service friendly, responsive, and supportive. Your recommendation means a lot to us, and we're glad to have been able to assist you. We look forward to continuing to provide you with reliable service in the future."
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Sandra Ross

April 11, 2025

5  out of  5
rating by Sandra Ross
"Friendly caring and honest."
We responded:
"Thank you, Sandra, for sharing your positive experience."
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David Lewis

April 4, 2025

5  out of  5
rating by David Lewis
"Erick Rodriguez was most helpful in obtaining my policy. He was both timely and responsive."
We responded:
"Thank you, David, for sharing your positive experience with Erick Rodriguez. It's great to hear that he was helpful, timely, and responsive in assisting you with your policy. Your feedback is greatly appreciated and will be shared with Erick and the team. We look forward to continuing to serve your insurance needs."
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blacaschan mma

March 26, 2025

5  out of  5
rating by blacaschan mma
"Like a good neighbor Agent Eric was there! Very professional laid back and informative I highly recommend"
We responded:
"Thank you for sharing your positive experience with Agent Eric. It's wonderful to hear that his professionalism and informative approach made a great impression. Your recommendation means a lot, and we're glad to have been there for you."
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Jason Barkley

March 21, 2025

5  out of  5
rating by Jason Barkley
"Eric has the best customer service in the industry. James Gowen and his team are the absolute best!"
We responded:
"Thank you, Jason, for sharing your experience. It's wonderful to hear that Eric and the team provided you with exceptional service. Your feedback is greatly appreciated and motivates us to continue delivering the best for our customers."
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Jason R3D

March 18, 2025

5  out of  5
rating by Jason R3D
"Thanks to the State Farm Crew for offering me the most affordable insurance for all my recommendations. Always helping and being patient with my work schedule when I got questions concerns or comments. When I was rear ended last Fall the injuries and claims team was on point and handled everything with no hiccups so grateful and thankful! Eric even discussed the drive and save feature and he was not wrong my bill decreased over 40% since my last premium. Very proud of being part of the State Farm family and thank you State Farm and Eric for all the hard work and dedication 👏 🤓😎"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that our team has been able to provide you with affordable insurance and support that fits your schedule. We're glad to know that the claims process went smoothly after your accident and that Eric's advice on the Drive Safe & Save feature has been beneficial for you. Your kind words and appreciation mean a lot to us, and we're proud to have you as part of the State Farm family."
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Jim Orr

March 18, 2025

5  out of  5
rating by Jim Orr
"Erick at this office is great. He is respectful, knowledgeable, and patient. Would 100% recommend everyone to give them a call to see if they are able to help you."
We responded:
"Thank you, Jim, for sharing your positive experience with Erick at our office. It's wonderful to hear that his respectful, knowledgeable, and patient approach made such a great impression. Your recommendation means a lot to us, and we're glad to know we could assist you effectively."
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Lisa Waller

March 18, 2025

5  out of  5
rating by Lisa Waller
"Best service for your insurance needs...awesome people. Ask for Eric, he will explain everything in great detail."
We responded:
"Thank you, Lisa, for sharing your positive experience with us. It's wonderful to hear that Eric was able to assist you so thoroughly. We appreciate your kind words and are delighted to know that you found our service to be the best for your insurance needs. Your feedback means a lot to our team."
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Troy Jefferies-Craig

March 14, 2025

5  out of  5
rating by Troy Jefferies-Craig
"Made my transition from Indiana to Arkansas effortless. Answered all my questions."
We responded:
"Thank you, Troy, for your wonderful review. It's great to hear that your transition from Indiana to Arkansas was smooth and that all your questions were answered. We're glad to have been able to assist you during this move. Your feedback is greatly appreciated, and we're here to help with any future insurance needs you may have."
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Bal Jfjf

March 14, 2025

5  out of  5
rating by Bal Jfjf
"Eric has been very helpful with us switching our insurance to State Farm. Always quick to respond. Would definitely recommend"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Eric was helpful in making your transition to State Farm smooth and efficient. We appreciate your recommendation and are glad to have you as part of our community. If you need any further assistance, feel free to reach out."
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Faith Davis

March 4, 2025

5  out of  5
rating by Faith Davis
"My agent is Erik Rodriguez and he has been very helpful and has answered all of my questions with ease. It has been great working with him and I highly recommend him if you ever go with State Farm!"
We responded:
"Thank you for sharing your positive experience with Erik Rodriguez. It's wonderful to hear that he has been helpful and able to answer all your questions with ease. Your recommendation means a lot, and we're glad to have you as a satisfied customer."
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Lisa Lambert

March 2, 2025

5  out of  5
rating by Lisa Lambert
"Mr Russell reached out to me and was able to quote me very quickly and efficiently over the phone, he explained all my options, and we worked through what would work best for my insurance needs, most of all he was able to help me save a significant amount of money. I will be recommending JG State Farm to my friends and family. Thank you!"
We responded:
"Thank you, Lisa, for sharing your experience with us. It's wonderful to hear that Mr. Russell was able to assist you efficiently and help you find the best insurance options while saving money. Your recommendation means a lot, and we're glad to have met your expectations. We look forward to serving you and your friends and family in the future."
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Hernan Guti Cardona

February 25, 2025

5  out of  5
rating by Hernan Guti Cardona
"La asistencia es muy excelente y bien profesional de parte de Erick. La asistencia la brinda en español."
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Erick te brindó una asistencia excelente y profesional en español. Nos esforzamos por ofrecer el mejor servicio a nuestros clientes y comentarios como el tuyo nos motivan a seguir mejorando."
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eROOSTERe coc

February 25, 2025

5  out of  5
rating by eROOSTERe coc
"Good fast service , in and out."
We responded:
"Thank you for your feedback! We're glad to hear you had a positive experience with our service. Our team at State Farm: James Gowen in Searcy, AR, is committed to providing efficient and friendly service. If you need any further assistance or have questions about our insurance and financial services, feel free to reach out. Your satisfaction is important to us!"
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Brian Ward

February 14, 2025

5  out of  5
rating by Brian Ward
"The whole team is friendly, knowledgeable, and helpful. Eric is a joy to work with, and simply makes it more fun to deal the insurance."
We responded:
"Thank you, Brian, for sharing your positive experience with our team. It's wonderful to hear that Eric and the rest of the team have made your interactions enjoyable and informative. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Allison

February 8, 2025

5  out of  5
rating by Allison
"I had the best experience getting insurance for an amazing price!"
We responded:
"Thank you, Allison, for sharing your experience! It's wonderful to hear that you found the insurance process smooth and at a great price. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Zaerena Lafraye

February 6, 2025

5  out of  5
rating by Zaerena Lafraye
"Was fast easy , and simple thank you state farm"
We responded:
"Thank you, Zaerena, for sharing your positive experience with us. We're delighted to hear that you found the process fast, easy, and simple. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
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Kristin Turner

January 17, 2025

5  out of  5
rating by Kristin Turner
"I HIGHLY recommend James Gowen, State Farm Insurance. Jill in the Searcy office has been super helpful with homeowners, renters and auto policies for my family. They have also been able to save me a good amount of money with better coverage."
We responded:
"Thank you, Kristin, for your wonderful recommendation! It's great to hear that Jill and the team in Searcy have been so helpful with your insurance needs and have saved you money with better coverage. Your feedback is truly appreciated!"
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Johnishia Banks

January 17, 2025

5  out of  5
rating by Johnishia Banks
"Jill Brito is one of the best insurance I have ever interacted with! She listened to me and understood my needs and wants and did not try to throw any extra coverages I didn't ask for nor need!"
We responded:
"Thanks for sharing your experience, Johnishia! It's wonderful to hear that Jill Brito provided such attentive service and met your needs without any unnecessary extras. Your feedback is greatly appreciated!"